Resume

20+ Years of Experience

Education

JANUARY 2022
cPanel University

LiteSpeed Certification (CPLSC)

Learn the ropes of using LiteSpeed with a cPanel & WHM server, including some simple tips and tricks that can help you get the most out of your environment.

JANUARY 2022
cPanel University

cPanel Professional Certification (CPP)

The cPanel Professional Certification is the first step in technical cPanel & WHM certification. It is designed to test your understanding of internet technologies and cPanel interface administration.

DECEMBER 2016
Cybrary

TCP/IP

The Internet protocol suite, commonly known as TCP/IP, is the set of communications protocols used in the Internet and similar computer networks. The current foundational protocols in the suite are the Transmission Control Protocol and the Internet Protocol.

APRIL 2016
UDEMY

WordPress Backup And Restore Fundamentals

This course explains the necessary steps needed to successfully backup and restore your WordPress blog to a functional state. A backup of your blog is vital in many situations.

DECEMBER 2015
University of Michigan

Introduction to CSS3

This course is part of the Web Design for Everybody: Basics of Web Development & Coding Specialization

OCTOBER 2015
University of Michigan

Introduction to HTML5

This course is part of the Web Design for Everybody: Basics of Web Development & Coding Specialization

SEPTEMBER 2015
University of Michigan

Programming for Everybody (Python)

The Programming for Everybody (#PR4E) course from the
University of Michigan School of Information introduces students
to the Python programming language and studies how Python can be used to do data analysis.

2004
Bir Hassan Technical Institute

Industrial Electronics

Industrial Electronics (IE) covers a wide range of technologies and applications, being a key enabling technology for numerous industrial, domestic, and biomedical uses, among others.

Experience

2021 - Current
Supple Networks LLC

Founder / CEO

2011 - 2021
Score Bowling & Games

Technical Manager

  • Led and supervised maintenance operations and processes for the store, managing a team of 4 technicians.
  • Developed and executed maintenance procedures and inspections, documenting equipment, spare parts stock, and maintenance logs.
  • Coordinated all technical needs by outsourcing and placing orders for equipment and supplies.
  • Set up and maintained all servers and point-of-sale (POS) stations.
2018 - 2020
Semurity

Web Security Administrator

  • Managed DNS and hosting for the company's websites
  • Developed and maintained the company's website
  • Implemented security measures to prevent unauthorized access to the web server
  • Ensured code was secure to prevent potential attacks
  • Conducted application penetration testing to identify vulnerabilities
  • Hosted talks and training on web and application security for team members.
2006 -2007
Virtual ISP

Customer Support Technician

  • Provided customer support services
  • Monitored network performance and identified issues
  • Reported problems to the appropriate teams for resolution
  • Installed re-seller servers for customers.
2000 - 2016
Freelance Computer Repair

Technician

  • Provided high-quality computer repair services, resolving hardware and software issues.
  • Communicated technical issues clearly to clients and provided recommendations for
    preventive maintenance and upgrades.
  • Stayed up-to-date with the latest hardware and software trends and best practices through
    ongoing training and education.
2000 - 2006
Satelita - Cable Internet Provider

Technician

  • Provided customer support, including client-side IP configuration and router configuration.
  • Conducted computer maintenance and managed/server-side monitoring.

Design Skills

Web Design

80%

Wordpress

89%

Graphic Design

56%

Photoshop

65%

Coding Skills

HTML / CSS

98%

JavaScript

20%

MySQL

80%

PHP

50%

Python

60%

Bash

54%

Platforms

Linux

70%

Proxmox VE

85%

cPanel

80%

openmediavault

89%

OPNsenseĀ®

80%

CyberPanel

76%

Virtualmin

56%

DD-Wrt

70%

OpenWrt

25%